Shipping & delivery policy

This policy explains how orders are processed and delivered by Quick Toys, owned by Quick Pick for Children's Toys, a registered trading company in the Arab Republic of Egypt with tax registration number 701796162.

Delivery coverage

We currently deliver only within the Arab Republic of Egypt. International shipping is not available unless announced later on our website or by customer service.

Shipping costs

Shipping costs are shown before the customer confirms the order whenever they are available on the checkout page. Costs may vary by governorate, area, order size, or available offers. The customer pays the shipping cost unless the website or offer states otherwise before the order is placed.

Confirm order

Submitting an order on the website sends a purchase request for review and confirmation. We may contact the customer by phone or message to confirm order details, the address, or availability. If we cannot reach the customer after reasonable attempts, a product is unavailable, or there is an obvious pricing or description error, the order may be amended with the customer's consent or canceled, with the customer informed.

Processing and delivery times

We aim to prepare orders as quickly as possible after confirmation. Orders are usually processed within one to two business days. Delivery time then varies by governorate, area, and operating conditions.

• Cairo and Giza: usually 2 to 4 business days after order confirmation.
• Other governorates: usually 3 to 7 business days after order confirmation.

These times are estimates and may be affected by public holidays, weather, shipping volume, address accuracy, or circumstances beyond our control. If there is a significant delay, we will try to notify the customer or respond to their inquiry through the available contact channels.

Address and contact details

The customer is responsible for providing a clear address and a valid phone number where they can be reached. Missing information or failure to respond may delay delivery, cause the shipment to be returned, or result in cancellation.

Receiving your order

When your order arrives, we recommend checking the package condition and number of items before accepting it, if the courier allows this. If you notice visible damage, missing items, or a clear discrepancy, please contact us as soon as possible with your order number and photos if available. Not inspecting the order upon delivery does not waive the customer's legal rights in the event of a defect or non-conformity.

Failed delivery and rescheduling

If delivery fails because of an inaccurate address, no response, or refusal to accept the order for a reason unrelated to a defect or order error, the customer may need to reschedule delivery or pay for an additional delivery attempt where applicable. We aim to handle each case fairly and transparently.

Payment methods

The available payment methods are those shown on the checkout page at the time of purchase. They may include cash on delivery or other methods enabled later on the website. A payment method is not considered available unless it is clearly displayed before the order is confirmed.

Shipping inquiries

For shipping updates or to amend contact details before an order is dispatched, please contact us through the channels listed on the website and provide your order number.

Last updated: September 2026