Privacy policy

This policy explains how Quick Pick for Children's Toys, a registered trading company in the Arab Republic of Egypt with tax registration number 701796162, collects, uses, and protects customer information on Quick Toys (quick-toys.com) when you browse the website, place an order, or contact us.

Quick Toys sells children's toys and products within Egypt. The website is intended for adults, parents or guardians, and anyone legally eligible to make a purchase. We do not intend to collect children's information directly for marketing purposes.

Information we may collect

• Contact information provided by the customer, such as name, phone number, email address when entered, and delivery address.
• Order information, such as the products ordered, quantity, order value, selected payment method, order status, and any notes added by the customer.
• Customer service information, such as messages, inquiries, support requests, exchanges, and returns.
• Limited technical information, such as device and browser type, pages or products viewed, cookies, and IP address where needed for website security and to improve the experience.
• Delivery and shipment status information from service providers who help us fulfill orders.

We do not currently store bank card details on our servers. When you choose electronic payment, payment data is processed through Paymob under its policies and security standards.

How we use information

• Receiving, reviewing, confirming, preparing, and delivering orders.
• Contacting customers about their order, address, delivery status, or after-sales service.
• Issuing invoices and keeping records required for accounting, tax, and legal purposes.
• Improving the website and shopping experience, and understanding which products and services interest customers.
• Protecting the website and orders from misuse, fraud, and technical errors.
• Sending offers or marketing messages where permitted, with the option to request that they stop.

Cookies and analytics

The website may use essential cookies to operate the cart, remember customer preferences, and improve website performance. We may also use analytics or advertising tools to measure campaign performance and understand how visitors interact with products and pages, including tools such as Meta Pixel or similar measurement interfaces when enabled.

Customers can control cookies through their browser settings. Disabling some essential cookies may affect the cart or checkout.

Sharing information with third parties

We do not sell or rent customer data. We may share only the necessary information with parties that help us operate, such as hosting and technology providers, delivery companies, electronic payment providers, accountants or advisers, and public authorities when legally required.

When advertising or analytics tools are used, limited signals or events related to browsing or orders may be shared. This may include hashed or encrypted information where applicable, for measurement and advertising improvement in accordance with applicable laws and policies.

Data retention

We retain order information, invoices, and transaction records for the periods necessary to fulfill orders, serve customers, and meet legal, tax, and accounting obligations. Information that is no longer necessary is reviewed, deleted, or minimized when it is no longer required for the purpose for which it was collected.

Your rights

Customers may request access to their personal information, corrections, deletion, or restrictions on its use where legally possible. They may also request that marketing messages stop or withdraw consent for certain optional uses. We may need to retain some information where required for legal or accounting compliance or to protect rights.

Data security

We use appropriate organizational and technical measures to help protect information against unauthorized access, loss, and misuse. However, no electronic transmission or storage method is completely secure. We therefore work to minimize the information used and protect it reasonably.

Policy updates and contact

We may update this policy when the website's operation changes or new services are added, such as electronic payment methods or additional analytics tools. The latest version is published on this page with its update date.

For requests relating to privacy or your personal information, please contact us through the channels listed on the website.

Last updated: September 2026